Preceding Your Arrival
The Personal Concierge service at The Roosevelt is waiting to ensure an unforgettable stay. Are you preparing for a special event, meeting or birthday? Or perhaps you would like to pre-book a treatment at the Waldorf Astoria Spa? Whatever plans or special requests you have, we can make them in advance. Contact us at MSYRH_PersonalConcierge@waldorfastoria.com or 1-504-648-1200 to get started.
During Your Stay
Upon arrival, your Personal Concierge will meet you in the lobby to familiarize yourself with the hotel and the city of New Orleans, as well as answer any questions or needs you may have. Whether you’re eager to set off sightseeing or looking for somewhere to relax, here’s a few recommendations to get you settled in:
As You Depart
Your Personal Concierge is happy to offer a complimentary bag packing service and a swift checkout experience to help you get home. We’d love for you to share your fantastic experience with the world, so check us out on social media.
Select a Special Offer
125th Anniversary Giveback Sweepstakes
The Roosevelt is inviting guests to bring in items taken from the hotel in the past: hotel keys, pillow covers, robes, menus, décor— for the chance to win a seven-night stay in the presidential suite, and other prizes.Read More
Rooftop Chef Pop-Up Series
Come celebrate our 125th Anniversary by joining us on the rooftop pool deck every Thursday evening starting in the fall for food pop-ups from local New Orleans chefs.Read More
Waldorf Astoria Gift Cards
Give the gift of health & wellness with our Waldorf Astoria Spa Gift CardLearn More