Skip to main content Skip to footer

Guest Services & Amenities

Experience the grandeur of New Orleans with the most elegant service traditions at The Roosevelt Hotel. Our staff is dedicated to ensuring your experience is unforgettable.

Emporium Gift Shop

The Emporium is our New Orleans gift shop, located on the lobby level of the hotel. Whether it is an ensemble for an amazing night out on the town, a gift for someone special, or something you simply forgot to include in your suitcase, the Emporium Gift Shop is there to provide the luxury experience that exceeds your expectations. Come see this year's Christmas trends with themed trees and beautiful holiday décor. Choose from our special collection of handcrafted ornaments from local artisans or acquire this year's Kitty Kelly heirloom keepsake, the hotel's very own cloisonné ornament.

For questions, you may contact us at (504) 335-3175 or email our staff at MSYRH_GiftShop@waldorfastoria.com

Concierge Service

Our concierge is eager to make your trip as enjoyable as possible. Experience True Waldorf Service, an extension of the legendary personal service principles that were first born at the flagship Waldorf Astoria property in New York in 1930. Whether you’re looking for places to see and things to do, need transportation or reservations, or searching to find the perfect restaurant for a special date, you can count on our concierge to facilitate for you. Before, during, and after your stay, concierges are finding new ways to personalize your experience.

Waldorf Astoria Spa

Treat yourself to an array of indulgent services, including manicures, pedicures, facials, massages, makeup artistry and a full-service hair salon. Revel in the spa's truly relaxing environment to melt away stress and re-invigorate body and mind. Reservations are strongly encouraged to ensure availability.

Rooftop Pool

Take a relaxing dip in our rooftop pool, the perfect escape to a busy day in the city. The Rooftop Pool offers captivating views of New Orleans skyline. 

Hotel Policies

Check-in Time: 3pm

Check-out Time: 12pm

Non-Smoking Hotel

  • Internet Fees
    In-Room Standard Wireless Internet: $14.95
    Public Wireless Internet: $0.00

Pet Policy

  • Service animals allowed
  • Pets allowed (Dogs only)
  • Deposit: $175.00 (Non-Refundable)
  • Pet Max Weight 25 lbs

Parking Rates

  • Registered hotel guests, $53 plus tax overnight
    • Oversized vehicles, $60 plus tax overnight 
  • Non-registered guests, $30 for up to 8 hours
  • Non-registered special event, $35
  • Trucks, trailers, etc., priced per space they occupy

Destination Guide

Experience New Orleans

The Roosevelt stands in the same place it has for 125 years, at the heart of the history, cuisine, entertainment and culture that makes New Orleans famous. Just past the hotel’s magnificent brass doors are the narrow streets and old-world charm of the French Quarter. Stroll along the shop-lined sidewalks of Royal Street. Immerse yourself in the constant buzz of activity at Jackson Square. Let your ears take you from one club to the next as you soak in a wealth of musical stylings at Preservation Hall or on Frenchman Street.

With the St. Charles, Rampart, and Canal streetcar lines within a few blocks of The Roosevelt, the rest of New Orleans is just a few stops away. Walk amongst the centuries-old live oaks of City Park, or marvel at the majestic homes of the historic Garden District. When you stay at The Roosevelt, all of New Orleans is yours to explore.

Area Attractions

  • Jackson Square
  • French Quarter
  • The National WWII Museum
  • Audubon Insectarium
  • Audubon Aquarium of the Americas
  • New Orleans Museum of Art
  • The Ogden Museum of Southern Art
  • The Historic New Orleans Collection
  • City Park
  • Audubon Park